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Bellevue Parks and Community Services

Improving the Parks & Community Services website so that users have an easier time finding information.

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Overview

In August 2022, Samsung launched the Galaxy Z Flip 4 with customizable lock screens and enhanced widgets, catering to Gen Z's desire for self-expression and creative needs. Seeking user feedback, Samsung aimed to enhance the cover screen's usability.

My Contribution

  • Conducted 8 in-person moderated Usability 

Duration

6 months (Jan to Present 2024)

My Role

User Experience Designer

Problem

How might we improve the usability and personalization experience of the cover screen on Samsung Galaxy devices for Gen Z users?

Goals
⍟  Evaluate the ease of discoverability for the cover screen widget
⍟  Identify points of friction and confusion in cover screen usage
⍟  Provide solutions to points of friction

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